Updated: 12/05/2025
This Privacy Policy ("Policy") governs how your personal information is collected, used, and protected when using the Kryp Application ("App"). The purpose of this Privacy Policy is to inform you about how App uses your personal data.
In these Terms of Service, the following terms have the meanings set forth below:
App is extremely concerned about the protection of your personal data and respect for your privacy. The purpose of this privacy policy (along with our Terms of Service and any other document it refers to) is to inform you on the way we process the personal data you share with us and that we collect when you use the Application and Services. Please read this document carefully to better understand how we process your personal data, and to know your rights.
This Privacy Policy applies to all Services published by App that you use (with the exception of services supplied and operated by third parties, in which case, their privacy policy will apply).
App collects and processes your personal data when you use the App application or communicate with App. This information may be provided directly by you or collected automatically.
To ensure our privacy policy is clear and transparent, below is an overview of the personal data App collects and processes, categorized by data type.
When you use our Services, you share information with us, some of which may be used to identify you. When you communicate this information, you accept that some of the data will be visible to the other Members of the Application, and therefore made public on the Application. In an effort to help you identify this information easily, it is signaled as ‘public’ below. App cannot be held liable for data published on its platform and disclosed by a Member. However, information not marked as Public will not be visible or accessible by other Members;
App collects and processes data relating to your registration and data relating to your interactions with App.
Information Required for Registration
App offers two convenient registration methods: Quick Login and Apple ID Login. Users can register and access the service without filling in any additional information.
After registration, the system will automatically assign a default nickname and avatar to the user. Uploading a face photo or providing other personal information is not required. Users may modify their nickname and avatar at any time, but this is optional.
Optional information to complete your profile
You may add additional information to improve your profile. This information is optional, shared at your own discretion, and is your sole responsibility.
Your description is a free text area, App does not encourage Members to share data that can be perceived as sensitive with other Members, or with App through the Application. Sensitive data refers to data that is legally qualified as sensitive by the General Data Protection Regulation (GDPR). More specifically, it includes information on race or ethnicity, political opinions, religious or philosophical beliefs or affiliation with a union, along with information on health, sexual life or sexual preferences (Sensitive Data). If a Member decides to share such information on his/her profile regardless, it is deemed to have been clearly made public by the Member who shared it, according to the GDPR.
When you contact our customer or support services, report an issue with our services, ask for help, exercise your personal data rights, or participate in promotional activities or surveys, when you share your experience of our services, give testimonies, or answer one of our questionnaires, App will collect, depending on the case, the following personal data:
This data will be collected by App when you ask for help from our customer service, exercise your rights over your personal data, report a problem or another user. Such information is required to handle reports or answer your requests. This information will also be handled if a report is made about you. In fact, App has a legal obligation to collect reports from its Members brought to its knowledge regarding contents or behavior likely to infringe our Terms of Service.
When you use our services and features, we collect information on your activities on the Application:
When you access our Services and use the Application and its features, information on the way you use them is collected and processed. Most of the information collected by App is necessary to the provision of its Services. Without this data App cannot supply the Services linked to the App application.
More specifically, this includes your registration date, login dates, on or offline status, the type and number of interactions with other Members (such as Chats, Likes, crossing), or the number of transactions made (purchases of Chats, FlashNotes, or subscriptions), notifications received and notification preferences.
Geographical positions
The Application is main value and purpose is to allow Members to find other Members they have or may have crossed paths. Your Geographical position is collected with your express consent only. In fact, you will be asked to authorize the collection and processing of your location data to allow App to identify your crossing points with other Members who have agreed to be geolocated.
Unless you have chosen stricter settings on your device, App will collect your Geographical position regularly.
During registration, if you do not agree to geolocation, we will not be able to match you with other users.
You may, at any time, withdraw your consent by disabling geolocation on your smartphone. If you choose to do so, your news feed will no longer be updated, and after disabling the geolocation option, you will not be able to see more users.
Messages are sent and stored on App’s servers, to provide the Service to allow Members with a Crush to have a conversation. Messages and voice messages are strictly private and only implicate the Members involved. App’s authorized managers do not exercise any rights to view these conversations. These Messages are not transmitted or communicated to third parties except in cases of judicial requests, and/or in compliance with the applicable legislative or regulatory provisions. Moreover, Messages are strictly private and are not accessible to other Members who are not involved in the conversation, nor to any third party.
Transaction Data: App does not collect or process any banking data. Apple App Store has opted to refrain from sending certain types of data to mobile applications, which includes any banking and financial information. This data is collected and processed solely by the above platforms, and App does not have the option of changing this payment method. The only information exchanged between App and Apple App Store is technical data that does not allow us to identify you (for example, a transaction number), and is used to validate transactions. App will therefore retain a history of your purchases and subscriptions but will not store any information relating to the payment methods you use.
4.1. Supply of services and features according to our Terms of Service
Creation and management of your Account as a Member:
- Creation of your profile.
- Registration, deregistration, deactivation of your Member profile.
- Management of parameters and preferences.
- Management of subscriptions.
- Management of access to the Services proposed by App.
- Managing and storing messages exchanged between Members (Messages, Chats, Likes).
- Managing subscriptions and paid Services purchased (Chats, Who Liked, etc.)
- Sending information messages relating to the Services or your interactions with other Members (notifications).
Legal basis: Execution of the contract
The data collected by App is required to make sure the Application is running smoothly and to supply the Services, which it is contractually obliged to provide to Members under the service contract binding the two parties (Terms of Service).
4.2. Suggest Members based on your locations
We may recommend content (such as posts, shares, and images) based on your geographical location.
Legal Basis: Consent
We will only process this type of data if you have given your consent. You may withdraw your consent at any time by disabling location services on your smartphone. Withdrawal of consent does not affect any processing that took place prior to the withdrawal.
Additional Information
Based on your activity within the app, your current location, and the information you have provided in your profile, we may recommend more relevant content to you, including popular content in your area or content posted by nearby users.
Legal Basis: Performance of a Contract
Processing this data allows us to provide personalized features and user experiences, thereby enhancing your interaction on App and helping you discover content that matches your interests more easily.
Legal Basis: Legitimate Interest
This processing is based on App’s legitimate interest in offering users more relevant, location-based content recommendations. You may object to this use of your data at any time by contacting us (see Section 11: Contact).
4.3. Improving and optimizing our services and our knowledge of how you use them
Improvement and optimization of the services of App, of the knowledge of its Members and the manner of using the Services:
- Statistical studies.
- Satisfaction survey.
- Analyses of the use of the Application and Services by Members.
- Understanding how our Application and its features are used
- Improving our Application, offers and features
- Understanding your needs
Legal basis: legitimate interest
This processing activity is based on App’s legitimate interest in improving and optimizing its services, knowing its users and how its services are used.
Provide Members with advice on which Profile Photos to publish by analyzing all Members profiles, so Members can, if they wish to do so, optimize the way their profile is presented.
Legal basis: legitimate interest
This processing activity is based on App’s legitimate interest in improving the way profiles are presented in the Application. You may oppose this use at any time by contacting us (see Section 11, Contact).
4.4. Guaranteeing the security of your personal data
Detecting or preventing breaches of the security of the Services by identifying and analyzing fraudulent behavior.
Legal basis: Legitimate interest
This processing is based on App’s legitimate interest in guaranteeing the security of its application and the data it processes. You can object to this use at any time by contacting us (see section 11. Contact). However, App may continue to implement the processing if it justifies legitimate and compelling reasons.
4.5. Preventing and Combating Illegal or Unauthorized Activities (Breaches of the Terms of Service), Ensuring Member Trust and Legal Compliance
To maintain a safe and healthy community environment, App carries out the following processing activities:
• Analyzing and processing reports of fraudulent or inappropriate behavior
We review reported mimicry content, comments, or users to ensure that they comply with our Terms of Service and applicable laws.
• Managing inappropriate behavior and taking appropriate actions
If a user violates the Terms of Service or engages in seriously inappropriate behavior, App reserves the right to issue warnings, temporarily suspend, permanently ban, or delete the user’s account.
• Handling user requests regarding their personal data rights
This includes responding to requests to access, rectify, delete, or modify privacy settings, in accordance with relevant data protection laws.
• Detecting and preventing fraudulent or non-compliant behavior
We may use automated tools (e.g., analyzing account behavior, content posting patterns) to detect fake accounts, mass liking, or other behavior that violates our Terms of Service.
• Ensuring the quality of content and users
We may conduct automated analysis based on user profiles and interaction history to identify abnormal accounts or behavior, thereby improving the authenticity and relevance of recommended content and community engagement.
• Enhancing platform security
App reserves the right to refuse re-registration of accounts previously banned due to serious violations, in order to safeguard the user experience and overall platform integrity.
Legal Basis: Legitimate Interest
This processing is based on App’s legitimate interest in preventing and combating fraudulent activity, maintaining platform order, and protecting the safety of its users. You may object to such processing at any time by contacting us (see Section 11). However, App may continue this processing if it has compelling legitimate grounds to do so.
4.6. Providing Members with help and technical support
Responding to the requests for support submitted by Members using the Application
Legal basis: legitimate interest
This processing activity is based on App’s legitimate interest in ensuring that its Members can use the Application in proper technical and operational conditions.
Every Member has a right to access, rectify, and a right to data portability and removal of his/her personal data, along with a right to object to or limit processing of his/her personal data, and the right to decide on the way to handle the personal data after his/her death. In an effort to address its Members concerns, App commits to respecting the protection of personal data and to process requests as soon as possible.
Exercising your rights
Members may exercise their rights, subject to proving their identity, by sending an email. For confidentiality reasons, if there is a doubt on the requesting party’s identity, proof of identity may be requested.
Description of rights
The right to access allows a Member to ask App for data pertaining to him/her in an accessible format, based on the terms and conditions of Article 15 of the GDPR. Your right of access must not infringe on the privacy of third parties, which is why you will only have access to your personal data and not that of third parties (for example, only messages that you have sent will be communicated to you and not those that you have received).
The right to correct grants a Member the right to demand App corrects, adds to, updates or removes any personal data on him/her that is inaccurate, incomplete, ambiguous, out-of-date, or whose use, communication or storage is prohibited based on the terms and conditions of Article 16 of the GDPR. You can modify or rectify some data directly on the Application. You just need to go on your profile and make changes directly in the sections My photos, and About me. When you have registered via a cell phone number, you must send a letter or contact customer support at the addresses listed above, to change your first name, age or gender. In case of error, your age can be rectified once, directly on the Application.
The right to data portability grants a Member the right to receive the personal data he/she gave to App, in a structured, commonly used format, legible on a machine, and to forward them to another processing entity, in compliance with Article 20 of the GDPR.
The right to contest grants a Member the right to object, free of charge and at his/her own discretion, to the use of his/her data by App for canvassing, especially commercial canvassing, and to the processing based on App’s legitimate interest, in compliance with Article 38 of the French Data Protection Act and Article 21 of the GDPR. For processing based on legitimate interest, App retains the option to justify legitimate and compelling reasons to continue processing.
The right to delete grants a Member the right to demand the removal, free of charge and at his/her own discretion, of data transmitted to App, within the limits of the rights based on Article 17 of the GDPR. Also, you can delete your Account using the corresponding feature on the Application. We inform you that all your data will be deleted from the App application.
The right to limitation grants Members the right to request the temporary suspension of the processing of their data by App under the conditions set out in Article 18 of GDPR.
The right for the Member to set the guidelines for the retention, deletion and communication of his/her personal data after his/her death, in compliance with Article 85 of the French Data Protection Act.
These rights may only be exercised within the limits of App’s resources as it relates to its use of Facebook, Google and Apple to log into the Application. Some data sent to App by Apple cannot be corrected without Apple’s cooperation.
App has introduced a process for automatically deleting your account and your personal data with regard to the storage time limits defined below. When certain data must be stored for statistical uses beyond these storage time limits, this data is anonymized irreversibly to ensure you can no longer be identified.
App undertakes to make every effort and to invest all means at its disposal to guarantee that the stored data is kept as secure as possible. However, it is the Member’s responsibility to take appropriate measures to protect his/her data.
App shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be an adult, the parents of the minor in question should inform App of this fact by sending an e-mail to one of the contacts mentioned in Article 11 Contact, requesting the data to be deleted. App commits to deleting all data on the minor in question as soon as possible.
If you have any questions regarding this privacy policy, or any other request concerning your personal data, you can contact us:
By sending an e-mail to our contact e-mail address
[email protected]